[KB2289] Uninstall ESET manually using the ESET uninstaller tool
Issue
The good news is the uninstall aspect worked well, or at least that's how it appears at this point. I tried ESET Cybersecurity for MAC because of high ratings on the Internet, but was disappointed. I use Kaspersky on my PCs, have always been very happy with their performance and so I will try their app for our Mac Book Pro. Uninstall eset agent mac, Stay secure on-the-go with ESET Mobile Security for Android. Specially designed for the Android platform, ESET Mobile Security for Android combines the award-winning ESET antivirus engine with powerful antitheft and antispam to provide real-time protection against known and emerging mobile threats.
ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)
The article below applies only to the EEE Client or EEE Server and not EFDE. Visit What's new in ESET Full Disk Encryption to view EFDE content.
- You have used the ESET Start Menu uninstaller and continue to have problems uninstalling or reinstalling your ESET product
- Your ESET product remains active after uninstallation
- Uninstallation fails
- The ESET Uninstaller tool should not be used on Microsoft Azure/Amazon VMs because the tool must be run on the machine when in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting in safe mode.
Details
You are not required to purchase an additional license to reinstall your ESET product. Your existing license remains functional for the duration of your subscription regardless of how many times you remove or install the product on the computer to which it is registered.
What's new & changelog
What's new in version 9.0.1.0 of the ESET Uninstaller tool?
- Windows Server 2016 compatibility
- Windows Server 2019 compatibility
- Support for ESET Enterprise Inspector Agent
- Support for ESET Enterprise Inspector Server
- Supports only Windows 7 and newer operating systems
What's new in version 8.0.13.0 of the ESET Uninstaller tool?
- Last version supporting Windows XP and Windows Vista
What's new in version 8.0.9.0 of the ESET Uninstaller tool?
- Windows 10 RS3 compatibility
- Unable to run ESET uninstaller in Normal mode
What's new in version 8.0.5.0 of the ESET Uninstaller tool?
- Support for ESET Mail Security for Microsoft Exchange (6.x)
- Support for ESET Mail Security for IBM Domino (6.x)
- Support for ESET Security for SharePoint Server (6.x)
- Support for ESET File Security (6.x)
- Support for ESET Remote Administrator 6.x components: ERA Agent, Server, MDM, Proxy, RD Sensor
- Full name of products are now shown when asked which product to uninstall
- 45 registry keys now removed that were leftover previously
- ESET Uninstaller will only run in Safe Mode
- Compatibility with ESET Endpoint Encryption (formerly DESlock) drivers
What's new in version 7.0.7.0 of the ESET Uninstaller tool?
- The latest version that supports the following operating systems: Windows Vista, Home Server, XP, Windows Server 2003 R2, 2003, 2000
- Support for Windows 10
- Support for ESET NOD32 Antivirus 9.x and ESET Smart Security 9.x
What's new in version 7.0.3.0 of the ESET Uninstaller tool?
- Support for ESET Endpoint products version 6.x
What's new in version 7.0.1.0 of the ESET Uninstaller tool?
- Support for ESET NOD32 Antivirus 8.x and ESET Smart Security 8.x
Solution
- I have Windows Vista, Home Server, XP, Server 2003 R2, 2003, 2000
Windows 7, Windows 8, Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019
Export your settings
Before using the Uninstaller tool, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.
Back up network adapter settings
After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:
- Before running the Uninstaller Tool: Open an administrative command prompt and enter the following command to back up your network adapter settings:
netsh -c interface dump > C:NetworkSettings.txt
- After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
netsh -f C:NetworkSettings.txt
- Download the ESET Uninstaller and save it to your Desktop.
- Restart your computer in Safe Mode.
- In Safe Mode, double-click the installer file you saved to your Desktop in step 1 to run ESET Uninstaller tool. If you want to use the Advanced user commands below, open an Administrative command prompt first and then change to the Desktop directory.
ESETUninstaller.exe /help or click to view a screenshot): - If you are removing ESET products from bootable media, you will be asked if you want to remove ESET files from each available partition separately.
/mode=offlinespecifies the uninstallation mode for CD and USB drives./mode=onlinespecifies hard disks. Very rarely, you may need to use the/mode=onlineparameter to force the ESET product file deletions if the ESET Uninstaller does not detect your bootable media automatically.- /force removes all present ESET products and components (including ERA components) without being prompted; run the uninstaller with the
/forceparameter - In some cases, the ESET Uninstaller tool will need to be launched by typing
ESETUninstaller.exe /reinstinto the command line and pressing Enter. The ESET Uninstaller utility will prompt you if the switch is necessary.
If you are prompted to use the ESETUninstaller.exe /reinst command, your Network Interface Card settings will be reset. We recommend that you record your network settings somewhere so that you can easily reconfigure them after running the uninstaller tool.
- Read the warning and type y to confirm.
Figure 1-1
- Review the item(s) listed under Installed ESET products, type the number that corresponds to the ESET installation in this list that you want to remove and then press the Enter key.
Figure 1-2
If you are not running Windows in Safe Mode, you will receive an error message. Complete step 2 above and then run the ESET Uninstaller while in Safe Mode.
Figure 1-3
- Verify that you are uninstalling the correct ESET product from operating system and type y to confirm.
Figure 1-4
- Once the ESET Uninstaller tool has finished running, press any key to exit (or type q and then press any key) and then restart your computer in Normal Mode.
The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
Figure 1-5
- Click the link below that corresponds to your ESET product for help with reinstallation. If you continue to experience issues with reinstallation, delete the ehdrv driver using device manager and then repeat the steps above to run the ESET Uninstaller application again. Because ESET is designed as a security application, in some instances multiple attempts are required to uninstall the product completely.
- ESET Endpoint Security/ESET Endpoint Antivirus
Windows 10
Export your settings
Before using the manual uninstaller, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.
Back up network adapter settings
After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:
- Before running the Uninstaller Tool: Open an administrative command prompt (Right-click the Start icon, select Command Prompt (Admin) from the context menu and click Yes at the prompt) and enter the following command to back up your network adapter settings:
netsh -c interface dump > C:NetworkSettings.txt
- After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
netsh -f C:NetworkSettings.txt
- Download the ESET Uninstaller and save it to your Desktop.
- Uninstall the Epfw NDIS LightWeight Filter:
Epfw NDIS LightWeight Filter already uninstalled
Skip this step if Epfw filter has already been uninstalled and is not visible in the Ethernet Properties window.
- Press the Windows key + r to open a Run dialog, type ncpa.cpl into the blank field and then click OK.
- Right-click your network adapter (select Wireless network connection) and select Properties from the drop-down menu.
- Select Epfw NDIS LightWeight Filter and click Uninstall. Click Yes at the prompt; uninstallation may take several minutes.
Figure 2-1
- Restart your computer in Safe Mode.
- Right-click the Start icon, select Command Prompt (Admin) from the context menu and click Yes at the prompt.
Figure 2-2
In the command prompt window type
cd/Users/youruser/Desktopand press Enter. (Replace youruserwith the user name on your computer. In the example below, 'ESET' is the user name.) To launch the ESET Uninstaller utility, typeESETUninstaller.exeand press Enter.Save your Network Interface Card settings
Your Network Interface Card settings will be reset. We recommend that you record your network settings somewhere so that you can easily reconfigure them after running the uninstaller tool.
ESETUninstaller.exe /help or click to view a screenshot): - If you are removing ESET products from bootable media, you will be asked if you want to remove ESET files from each available partition separately.
/mode=offlinespecifies the uninstallation mode for CD and USB drives./mode=onlinespecifies hard disks. Very rarely, you may need to use the/mode=onlineparameter to force the ESET product file deletions if the ESET Uninstaller does not detect your bootable media automatically.- /force removes all present ESET products and components (including ERA components) without being prompted; run the uninstaller with the
/forceparameter - In some cases, the ESET Uninstaller tool will need to be launched by typing
ESETUninstaller.exe /reinstinto the command line and pressing Enter. The ESET Uninstaller utility will prompt you if the switch is necessary.
- Read the warning and type y to confirm.
Figure 2-3
- Review the item(s) listed under Installed ESET products, type the number that corresponds to the ESET installation in this list that you want to remove and then press Enter
Figure 2-4
If you are not running Windows in Safe Mode, you will receive an error message. Complete step 3 above and then run the ESET Uninstaller while in Safe Mode.
Figure 2-5
- Verify that you are uninstalling the correct ESET product from the correct operating system and type y to confirm.
Figure 2-6
- Once the ESET Uninstaller tool is finished running, press any key to exit and then restart your computer in Normal Mode.
The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
Eset Remove Mac
Figure 2-7
- Click the link below that corresponds to your ESET product for help with reinstallation. If you continue to experience issues with reinstallation, delete the ehdrv driver using device manager and then repeat the steps above to run the ESET Uninstaller application again. Since ESET is designed as a security application, in some instances multiple attempts are required to uninstall the product completely.
- ESET Endpoint Security/ESET Endpoint Antivirus
Eset Uninstaller For Mac
Windows Vista, Home Server, XP, Windows Server 2003 R2, 2003, 2000
[KB2289] Uninstall ESET manually using the ESET uninstaller tool
Issue
The good news is the uninstall aspect worked well, or at least that's how it appears at this point. I tried ESET Cybersecurity for MAC because of high ratings on the Internet, but was disappointed. I use Kaspersky on my PCs, have always been very happy with their performance and so I will try their app for our Mac Book Pro. Uninstall eset agent mac, Stay secure on-the-go with ESET Mobile Security for Android. Specially designed for the Android platform, ESET Mobile Security for Android combines the award-winning ESET antivirus engine with powerful antitheft and antispam to provide real-time protection against known and emerging mobile threats.
ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)
The article below applies only to the EEE Client or EEE Server and not EFDE. Visit What's new in ESET Full Disk Encryption to view EFDE content.
- You have used the ESET Start Menu uninstaller and continue to have problems uninstalling or reinstalling your ESET product
- Your ESET product remains active after uninstallation
- Uninstallation fails
- The ESET Uninstaller tool should not be used on Microsoft Azure/Amazon VMs because the tool must be run on the machine when in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting in safe mode.
Details
You are not required to purchase an additional license to reinstall your ESET product. Your existing license remains functional for the duration of your subscription regardless of how many times you remove or install the product on the computer to which it is registered.
What's new & changelogWhat's new in version 9.0.1.0 of the ESET Uninstaller tool?
- Windows Server 2016 compatibility
- Windows Server 2019 compatibility
- Support for ESET Enterprise Inspector Agent
- Support for ESET Enterprise Inspector Server
- Supports only Windows 7 and newer operating systems
What's new in version 8.0.13.0 of the ESET Uninstaller tool?
- Last version supporting Windows XP and Windows Vista
What's new in version 8.0.9.0 of the ESET Uninstaller tool?
- Windows 10 RS3 compatibility
- Unable to run ESET uninstaller in Normal mode
What's new in version 8.0.5.0 of the ESET Uninstaller tool?
- Support for ESET Mail Security for Microsoft Exchange (6.x)
- Support for ESET Mail Security for IBM Domino (6.x)
- Support for ESET Security for SharePoint Server (6.x)
- Support for ESET File Security (6.x)
- Support for ESET Remote Administrator 6.x components: ERA Agent, Server, MDM, Proxy, RD Sensor
- Full name of products are now shown when asked which product to uninstall
- 45 registry keys now removed that were leftover previously
- ESET Uninstaller will only run in Safe Mode
- Compatibility with ESET Endpoint Encryption (formerly DESlock) drivers
What's new in version 7.0.7.0 of the ESET Uninstaller tool?
- The latest version that supports the following operating systems: Windows Vista, Home Server, XP, Windows Server 2003 R2, 2003, 2000
- Support for Windows 10
- Support for ESET NOD32 Antivirus 9.x and ESET Smart Security 9.x
What's new in version 7.0.3.0 of the ESET Uninstaller tool?
- Support for ESET Endpoint products version 6.x
What's new in version 7.0.1.0 of the ESET Uninstaller tool?
- Support for ESET NOD32 Antivirus 8.x and ESET Smart Security 8.x
Solution
- I have Windows Vista, Home Server, XP, Server 2003 R2, 2003, 2000
Windows 7, Windows 8, Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019
Export your settings
Before using the Uninstaller tool, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.
Back up network adapter settings
After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:
- Before running the Uninstaller Tool: Open an administrative command prompt and enter the following command to back up your network adapter settings:
netsh -c interface dump > C:NetworkSettings.txt
- After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
netsh -f C:NetworkSettings.txt
- Download the ESET Uninstaller and save it to your Desktop.
- Restart your computer in Safe Mode.
- In Safe Mode, double-click the installer file you saved to your Desktop in step 1 to run ESET Uninstaller tool. If you want to use the Advanced user commands below, open an Administrative command prompt first and then change to the Desktop directory.
ESETUninstaller.exe /help or click to view a screenshot): - If you are removing ESET products from bootable media, you will be asked if you want to remove ESET files from each available partition separately.
/mode=offlinespecifies the uninstallation mode for CD and USB drives./mode=onlinespecifies hard disks. Very rarely, you may need to use the/mode=onlineparameter to force the ESET product file deletions if the ESET Uninstaller does not detect your bootable media automatically.- /force removes all present ESET products and components (including ERA components) without being prompted; run the uninstaller with the
/forceparameter - In some cases, the ESET Uninstaller tool will need to be launched by typing
ESETUninstaller.exe /reinstinto the command line and pressing Enter. The ESET Uninstaller utility will prompt you if the switch is necessary.
If you are prompted to use the ESETUninstaller.exe /reinst command, your Network Interface Card settings will be reset. We recommend that you record your network settings somewhere so that you can easily reconfigure them after running the uninstaller tool.
- Read the warning and type y to confirm.
Figure 1-1
- Review the item(s) listed under Installed ESET products, type the number that corresponds to the ESET installation in this list that you want to remove and then press the Enter key.
Figure 1-2
If you are not running Windows in Safe Mode, you will receive an error message. Complete step 2 above and then run the ESET Uninstaller while in Safe Mode.
Figure 1-3
- Verify that you are uninstalling the correct ESET product from operating system and type y to confirm.
Figure 1-4
- Once the ESET Uninstaller tool has finished running, press any key to exit (or type q and then press any key) and then restart your computer in Normal Mode.
The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
Figure 1-5
- Click the link below that corresponds to your ESET product for help with reinstallation. If you continue to experience issues with reinstallation, delete the ehdrv driver using device manager and then repeat the steps above to run the ESET Uninstaller application again. Because ESET is designed as a security application, in some instances multiple attempts are required to uninstall the product completely.
- ESET Endpoint Security/ESET Endpoint Antivirus
Windows 10
Export your settings
Before using the manual uninstaller, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.
Back up network adapter settings
After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:
- Before running the Uninstaller Tool: Open an administrative command prompt (Right-click the Start icon, select Command Prompt (Admin) from the context menu and click Yes at the prompt) and enter the following command to back up your network adapter settings:
netsh -c interface dump > C:NetworkSettings.txt
- After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
netsh -f C:NetworkSettings.txt
- Download the ESET Uninstaller and save it to your Desktop.
- Uninstall the Epfw NDIS LightWeight Filter:
Epfw NDIS LightWeight Filter already uninstalled
Skip this step if Epfw filter has already been uninstalled and is not visible in the Ethernet Properties window.
- Press the Windows key + r to open a Run dialog, type ncpa.cpl into the blank field and then click OK.
- Right-click your network adapter (select Wireless network connection) and select Properties from the drop-down menu.
- Select Epfw NDIS LightWeight Filter and click Uninstall. Click Yes at the prompt; uninstallation may take several minutes.
Figure 2-1
- Restart your computer in Safe Mode.
- Right-click the Start icon, select Command Prompt (Admin) from the context menu and click Yes at the prompt.
Figure 2-2
In the command prompt window type
cd/Users/youruser/Desktopand press Enter. (Replace youruserwith the user name on your computer. In the example below, 'ESET' is the user name.) To launch the ESET Uninstaller utility, typeESETUninstaller.exeand press Enter.Save your Network Interface Card settings
Your Network Interface Card settings will be reset. We recommend that you record your network settings somewhere so that you can easily reconfigure them after running the uninstaller tool.
ESETUninstaller.exe /help or click to view a screenshot): - If you are removing ESET products from bootable media, you will be asked if you want to remove ESET files from each available partition separately.
/mode=offlinespecifies the uninstallation mode for CD and USB drives./mode=onlinespecifies hard disks. Very rarely, you may need to use the/mode=onlineparameter to force the ESET product file deletions if the ESET Uninstaller does not detect your bootable media automatically.- /force removes all present ESET products and components (including ERA components) without being prompted; run the uninstaller with the
/forceparameter - In some cases, the ESET Uninstaller tool will need to be launched by typing
ESETUninstaller.exe /reinstinto the command line and pressing Enter. The ESET Uninstaller utility will prompt you if the switch is necessary.
- Read the warning and type y to confirm.
Figure 2-3
- Review the item(s) listed under Installed ESET products, type the number that corresponds to the ESET installation in this list that you want to remove and then press Enter
Figure 2-4
If you are not running Windows in Safe Mode, you will receive an error message. Complete step 3 above and then run the ESET Uninstaller while in Safe Mode.
Figure 2-5
- Verify that you are uninstalling the correct ESET product from the correct operating system and type y to confirm.
Figure 2-6
- Once the ESET Uninstaller tool is finished running, press any key to exit and then restart your computer in Normal Mode.
The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
Eset Remove Mac
Figure 2-7
- Click the link below that corresponds to your ESET product for help with reinstallation. If you continue to experience issues with reinstallation, delete the ehdrv driver using device manager and then repeat the steps above to run the ESET Uninstaller application again. Since ESET is designed as a security application, in some instances multiple attempts are required to uninstall the product completely.
- ESET Endpoint Security/ESET Endpoint Antivirus
Eset Uninstaller For Mac
Windows Vista, Home Server, XP, Windows Server 2003 R2, 2003, 2000
Export your settings
Before using the manual uninstaller, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.
Back up network adapter settings
After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:
- Before running the Uninstaller Tool: Open an administrative command prompt and enter the following command to back up your network adapter settings:
netsh -c interface dump > C:NetworkSettings.txt
- After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
netsh -f C:NetworkSettings.txt
- Download ESET Uninstaller (legacy version 7.0.7.0) and save it to your Desktop.
- Restart your computer in Safe Mode.
- Double-click the ESETUninstaller icon on your Desktop.
ESETUninstaller.exe /help or click to view a screenshot): - If you are removing ESET products from bootable media, you will be asked if you want to remove ESET files from each available partition separately.
/mode=offlinespecifies the uninstallation mode for CD and USB drives./mode=onlinespecifies hard disks. Very rarely, you may need to use the/mode=onlineparameter to force the ESET product file deletions if the ESET Uninstaller does not detect your bootable media automatically.- /force removes all present ESET products and components (including ERA components) without being prompted; run the uninstaller with the
/forceparameter - In some cases, the ESET Uninstaller tool will need to be launched by typing
ESETUninstaller.exe /reinstinto the command line and pressing Enter. The ESET Uninstaller utility will prompt you if the switch is necessary.
- Read the warning and type y to confirm.
Figure 3-1
- Review the item(s) listed under Installed ESET products, type the number that corresponds to the ESET installation in this list that you want to remove and then press Enter.
Figure 3-2
If you are not running Windows in Safe Mode, you will receive an error message. Complete step 2 above and then run the ESET Uninstaller in Safe Mode.
Figure 3-3
- Type y to confirm your selection.
Figure 3-4
- Once the ESET Uninstaller tool is finished running, press any key to exit and then restart your computer in Normal Mode.
- The uninstaller writes a log of all its processes to the ~ESETUninstaller.log file (located in the same folder as the ESETUnistaller.exe file) for future reference.
Figure 3-5
- Click the link below that corresponds to your ESET product for help with reinstallation. If you continue to experience issues with reinstallation, repeat the steps above to run the ESET Uninstaller application again. Because ESET is designed as a security application, in some instances multiple attempts are required to uninstall the product completely.
